What’s your Webutation?

webutation destination southcoast

What being said about you online?

Do you know what a Webutation is? Your potential customers do! A Webutation is the online reputation you’re building from the reviews others are leaving about you on sites like Google, Yelp and Facebook.

Have you checked your reviews? Look yourself up on Google and see if under your listing there is a notation that you have reviews. Click on Google Reviews and see what people are saying about you. Do the same thing on Yelp and Facebook.

If you have no reviews, start encouraging your satisfied clients to leave some. Studies have found that people trust an online review from a stranger almost as much as they trust a word-of-mouth referral from a friend. They certainly trust your Webutation more than they trust what you say about yourself on your own web site.

Now is the time to start building your Webutation as it is becoming the next hot thing in reputation marketing. Certainly if you find you have a negative or lukewarm review you want to take corrective action to build up your good scores.

For more information on how to be proactive about reputation marketing and building your outstanding Webutation, contact Destination SouthCoast to find out more about what we can do for your business. Visit www.destinationsouthcoast.com or call Beyond Bold Media at 508-997-8844.

Enthusiasm Sparks Reviews

Destination SouthCoast uses enthusiasm for ReviewsEnthusiasm inspires customers to want to review your business. Encourage that atmosphere and ask for reviews while your good service is fresh in your client’s mind!

Your business is meaningful to you; let customers know that. They want to see someone who is committed to the success of the business and passionate about what they do. They don’t want to support someone who is only after money. Explain why you love your business, why it is important and why you believe in it. Enthusiasm is contagious — so spread the enthusiasm.

Enthusiasm on your part also helps reviewers with ideas for what to say about you. If you run a restaurant, mention in conversation the importance to you about keeping an upbeat environment, offering excellent service, and cooking superb food.

This means, of course, that to encourage reviews you must engage with your clients on a more personal basis. Customers whom you pay attention to individually are usually favorably impressed. That opens the door for you to mention that you appreciate reviews and hand them a business card or incentive coupon with your web address on it where they can find instructions on how to post a review. This is the meat and potatoes of reputation marketing!

Contact Beyond BOLD Media at 508.997.8844 to ask how we can help you start your reputation marketing by kick starting reviews!

Reviews Bring in the Customers

Reputation Marketing at Destination SouthCoastReputation Marketing is based on the fact that good reviews bring in the customers! That’s a no-brainer. But how many reviews do you need? How do you get them? Where do they go? How do potential customers find them?

At Beyond BOLD Media, Reputation Marketing and getting reviews rolling for you is our expertise. Statistics show that 70% of people trust a review from a stranger as much as they would a recommendation from a friend. That’s astounding. So we start with interviewing your satisfied customer for positive input.

Statistics also show that as few as five good reviews can increase your consumer base by 20%. That’s a big jump for just a handful of upbeat testimonials.

Beyond BOLD Media also offers a hyperlocal Web hub called Destination SouthCoast to help people find your business in the Southeastern Massachusetts region in the towns of Wareham, Bourne, Marion, Mattapoisett, Middleborough, Freetown, Fairhaven, Dartmouth, and Westport. People especially want to know what’s being recommended in their own neighborhoods!

Come to the Beyond BOLD Media’s Destination SouthCoast launch party to find out more and sign up for your free basic listing. It’s being held April 8 from 6 to 8pm at 145 Fairhaven Road (Route 6) in Mattapoisett. Meet the team that will make the difference in your Web success!

Contact Beyond Bold Media at 508.997.8844 to ask how we can help you start your Reputation Marketing!


BOLD Moves Real Estate

Ryan G. Loves BOLD Moves Real Estate ♥♥♥♥♥

BOLD Moves Real Estate♥♥♥♥♥  5 Hearts! Love Them? Tell Us!

BOLD Moves Real Estate  is cutting edge Real Estate that is Beyond Full Service and Ryan Goldrick and his wife utilized BOLD Moves Real Estate for the sale of their former home, and then the purchase of their new home. Here is what he has to say about his experience with BOLD Moves Real Estate.


Thank you Ryan! By the way, Ryan had such a great experience with us, he is now at our Agent Rising Real Estate School!

Clients come first with BOLD Realtors. Many customized programs for sellers and buyers; websites for all full service listings, Massive Online Marketing Exposure. Creative and Old Fashioned service. combines! All of our BOLD Realtors own an iPad and are ready to go paperless with you! Whether you are looking for lightning fast efficiency or personal hand holding, we look forward to working with you!

BOLD Moves Real Estate  is cutting edge Real Estate.  Full Service and Beyond!  508-999-9800. http://boldmovesrealestate.com.

What is the Difference between Reputation Management and Reputation Marketing?

ladyb48What is the difference between Reputation Management and Reputation Marketing?

Lots of people are commenting, liking, reviewing, friending and yelping in cyberspace. What does that mean for your business? Reputation management was the first stage that businesses went through when they realized that what customers said about them online was affecting revenues either positively or negatively. They started to google themselves to see and respond to online testimonials. But reputation management is like chasing the train after it has already left the station!

Reputation marketing is like conducting that train. Reputation marketing is a combination of reputation management and branding. By taking action to stimulate reviews for your business, you can influence your reputation for the positive! Here are some steps to take for starting your reputation marketing campaign:

1) Ask your happy customers to give you reviews.

2) Make sure you respond to any unhappy customers to show good faith action. Even though you want to do anything possible to avoid the unfavorable spotlight, nobody is perfect. Proving that you care can still make a good impression.

3) Post your testimonials online on Facebook, Linked In, your Web site, and in YouTube videos.

4) Encourage Yelping.

5) Google yourself regularly to do your management work and find out who’s saying what about you. When you find reviews, be sure to thank the reviewers, good and bad, for the opportunity to improve your business.

Destination SouthCoast is making Reputation Marketing front and center in your marketing efforts.  Please contact us to be part of our pilot program!